Policies

Returns

Uninstalled Resalable Merchandise - Email your order number and reason for the return to info@basesolutions.com   You will receive an RMA with instructions on how to return the materials.  All returns are subject to a 20% restocking fee or higher if parts shipped directly from factory.

Defective Materials - Request an RMA from info@basesolutions.com.   You will receive an RMA with instructions on how to return the merchandise and receive a full credit or replacement merchandise.

Sales Tax

Orders shipped outside of IL will not be charged sales tax. 

Order shipped within IL will be charged standard tax rate.

Capacitors

Comparable capacitors may be substituted depending on availability.